Stock availability and delivery

If you request Supwest to arrange delivery of your order, the following fees will apply;
– Delivery within Perth metro area  – $50.00
– Delivery outside of Perth metro area – $135.00.  This covers freight to most towns within Western Australia
– Delivery to international destinations will be quoted upon request.

Unless otherwise notified, customers within Australia can expect to receive or collect their orders within 14 days.

Due to the volume of our sales and in the event that you purchase an item that we no longer have in stock, your order shall be immediately cancelled and any monies paid to Supwest shall be refunded immediately.

We hear many complaints from clients who have purchased boards on internet sites from Eastern State suppliers as their boards arrived severely damaged. Unfortunately, freight companies take no responsibility for damage and unless you pay their insurance, you have no claim.
At Supwest, we take extra care to pack your board and only rely on one local freight company to get the board to you in one piece. After delivering boards around Western Australia for many years, we are yet to receive a complaint.

**Important – Once you receive your SUP, it will be bubble wrapped. DO NOT USE KNIVES to remove the packaging. Just one incorrect movement with the blade could result in damage to the board. We have consoled many clients who had eagerly unwrapped a new board that was slashed by their knife.